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Quality management system

We Ensure only Exceptional Quality Standards are Practiced

At GIH, quality management is a fundamental part of our corporate philosophy. We are committed to delivering products and services of the highest quality while adapting to the dynamic rules of international markets.

This applies to every aspect of our company, from research and development to planning, purchasing, manufacturing, sales, logistics, and environmental policy. Our ultimate goal is to guarantee our customers long-term satisfaction worldwide.

Phuspitaa Naaidu Ramloo
President Director of PT. GIH


We are proud to be
ISO 9001:2015
ISO 14001:2015 and
UL Certified

Our quality management system is regularly checked by external and internal auditors.

Our Certifications Journey

December 2010
to Present

January 2014
to July 2018

April 2016
to Feb 2018

ISO 9001:2015

International standard for quality management systems that helps organizations provide products and services that meet customer requirements and enhance satisfaction.

ISO 14001:2015

International standard for environmental management systems that helps organizations improve their environmental performance, comply with regulations, and demonstrate commitment to sustainability.

Underwriter Laboratory

The UL certification mark indicates that a product, material, or system has been tested and meets safety, performance, and environmental standards set by UL.

Applies to every aspect of our company

Our experienced and well-trained quality management team utilizes cutting-edge technologies such as CMM with 3D scanning probes and Smartscopes to maintain the highest possible levels of efficiency and continuous development, facilitating the highest demands on product quality.

We take our responsibility for quality seriously and aim to act in an environmentally conscious manner to protect natural resources. Our goal is to avoid polluting the environment or keep it to a minimum, always staying below the legally permitted limits. We are also UL certified, adhering to standards ensuring that our products meet rigorous safety standards.

Quality Control

On our Coordinate Measuring Machine (CMM)

At GIH, we use a Hexagon CMM to perform dimensional testing on plastic injection molding products.

This CMM is equipped with a 360-degree probe, which allows us to measure the dimensions of the product from any angle, ensuring accuracy and consistency in our measurements.

The Hexagon CMM is a high-tech machine that utilizes advanced measurement techniques, such as touch probing and laser scanning, to obtain accurate and reliable measurements. It is equipped with a high-speed motorized probe head that can move quickly and smoothly in any direction, making it ideal for measuring complex geometries.

Additionally, the Hexagon Global Advantage CMM is designed to be user-friendly, with intuitive software that allows our technicians to program and execute measurement routines quickly and efficiently. This allows us to deliver precise and accurate results in a timely manner, ensuring that your plastic injection molding products meet the required specifications and tolerances.


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Frequently Asked Question

A QMS is a set of policies, processes, and procedures designed to ensure that our products and services meet or exceed our customers' expectations consistently. A well-designed QMS is essential to ensure customer satisfaction, compliance with industry standards, and continuous improvement.

Our company is proud to be ISO 9001:2015, ISO 14001:2015, and UL certified. These certifications demonstrate our commitment to quality, safety, and environmental management. We are dedicated to continuously improving our processes and services to meet and exceed these standards.

Our Quality Management System (QMS) is aligned with ISO 9001:2015, and we use it to improve our business processes and ensure the consistent quality of our goods or services

ISO 9001:2015 is a standard for quality management systems. It sets out requirements for businesses to follow in order to ensure that their products and services consistently meet customer and regulatory requirements. By being ISO 9001:2015 certified, our company demonstrates our commitment to quality and customer satisfaction. This certification can also open up new business opportunities, as many customers require their suppliers to be certified.

ISO 14001:2015 is a standard for environmental management systems. It sets out requirements for businesses to follow in order to minimize their environmental impact and comply with environmental regulations. By being ISO 14001:2015 certified, our company demonstrates our commitment to environmental sustainability and responsibility. This certification can also help us to identify opportunities for cost savings and operational efficiencies.

UL certification is a mark that indicates that a product has been independently tested and meets specific safety standards. By having UL certification for our products, our company can provide customers with assurance that our products are safe and reliable. UL certification can also open up new business opportunities, as many customers require UL certification for the products they purchase.

We have a structured complaint handling process in place that ensures prompt resolution of any customer complaints or issues, and we use 8D reports to analyze the root cause and implement corrective actions to prevent future occurrences

Our company utilizes a range of advanced lab equipment to ensure quality control and product reliability. Our equipment includes a CMM with a 360 degrees rotating probe, Smartscope, vibration tester, calibrated testing kits, thermal chambers, vibration testing, x-ray PCB tester, AOI, SPI, and more. With this state-of-the-art equipment, we are able to detect any defects or issues during production and ensure that our products meet the highest quality standards.

At our company, we prioritize customer satisfaction and work closely with our clients to meet their specific needs. We use 8D reports and other reporting methods to modify mold designs for efficiency, while also ensuring that the end product meets their requirements. Our team of experts works closely with clients throughout the entire production process to ensure their satisfaction and the highest quality standards.

The standard requires that the quality manual should include a scope statement with justifications for any exclusions, a description of the interaction between the processes of the quality management system, and the required procedures or references to them. So, the manual could be just a couple of pages if you desire

Our commitment to quality and customer satisfaction sets us apart from others in the industry. With our advanced equipment, experienced team, and dedication to continuous improvement, we are able to consistently deliver high-quality products and services that meet our clients' needs. We work closely with our clients to understand their specific requirements and ensure that our products meet or exceed their expectations.

To get started with our services, simply contact us to discuss your needs and requirements. Our team of experts will work closely with you to develop a customized solution that meets your specific needs. We are committed to delivering high-quality products and services that exceed your expectations and provide you with the best possible experience.

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